Telephone orders

Our shop can get busy and we often sell out early, especially on weekends and at other peak times such as Easter and Christmas. If you know what you want then we recommend that you order in advance to avoid disappointment. Call ahead or pop in to the shop to see us. Our 2018 Christmas order form can be downloaded here.

If no one is available to answer the phone, please leave a voice message stating your name, order and contact telephone number, and we’ll pick up your message as soon as we can.

Standing orders

Want a large Chase sourdough every Friday, or half a dozen almond croissants every Saturday? We are happy to take a standing order so you don’t need to call us every week. Just let us know if you need to amend or pause your order.

Large and special orders

If you require a large number of items (i.e. more than half a dozen loaves), or if you want to order burger buns, whole cakes, celebration cakes or special deli items, please give at least one week’s notice if possible.

Christmas & Easter orders

At Easter and Christmas we have a cut-off date for guaranteed orders. Look out for ordering information in the shop or sign up for our free email newsletters.

Pick up a copy of our 2018 Christmas order form in the shop, or download, complete and return it to us in the shop by Sunday 16th December.

Home delivery

Orders can be placed & paid for on our online shop for collection the next day OR home delivery on Mon, Weds & Friday in postcodes EN1, EN2, EN3, N21, N13 & N14. On Fridays only we can deliver to other postcodes within a 5 mile drive of EN2 6NN.

This is how it works:

1. Click & collect:
Products can be ordered & paid online for collection from the shop the next day if the order is placed by 1pm (click & collect). E.g. order by 3pm today for collection tomorrow. If you order after 1pm today your order will be for collection the day after tomorrow.

2. Home delivery on Mon, Wed & Friday only:
We offer a home-delivery service on Mondays, Wednesdays & Fridays in the Enfield area (within a 5 mile radius of the bakery); order deadlines are as follows:

Order by 1pm Friday for delivery on Monday

Order by 1pm on Sunday for delivery on Wednesday

Order by 1pm on Tuesday for delivery on Friday.

If you have family or friends who find it difficult to order online, please consider ordering on their behalf or tagging their order onto your own. We are only able to deliver orders that have been placed via our online shop.

For the safety of our team and customers in the current COVID-19 situation, our delivery team cannot make face-to-face contact with customers so please specify clearly where we should leave your order (e.g. on your doorstep; behind a gate etc). We will call or message you when we deliver to confirm where we have left it.